Shipping and Delivery

For orders under £35 the following delivery charges apply.

Shipping Rates

United Kingdom

Service Cost  Estimated Delivery Time 
Royal Mail 1st Class £2.49 3-5 Working Days
Royal Mail Special Delivery £8.49 Next working day

European Union

Deliveries to: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. 

Service Cost  Estimated Delivery Time 
Royal Mail Airmail Service £4.29 4-12 Working Days **
Royal Mail International Tracked and Signed £12.99 4-12 Working Days **

Rest of the World

Service Cost  Estimated Delivery Time 
Royal Mail Airmail Service £5.99 4-12 Working Days **
Royal Mail International Tracked and Signed £18.99 4-12 Working Days **

* Free delivery uses the Royal Mail 1st Class service for UK orders and Royal Mail Airmail Service for international orders.

** All International destinations are subject to customs clearance at the destination country which can add a short delay to your delivery times. Additional import duty may be charged for your order by customs on arrival to your country based on the order value.

We have a full list of all available delivery destinations on the Shipping Country List.

We aim to dispatch your order within 1 working days.  

Working days are normal weekdays and dispatch times do not include Saturdays, Sundays and national holidays. Delivery transit times do not include national holidays and Sundays, but may include Saturdays, depending on the delivery service provider in the destination country.

You can view details of any international shipping issues and delays with the Royal Mail airmail service on

You can check the status of your order by going to the My Account area of the website.

Delivery Duty Unpaid for orders sent outside of the United Kingdom

All orders which are sent to countries other than the United Kingdom are shipped on a DDU (Delivery Duty Unpaid) basis and the recipient maybe subject to local taxes and customs import duty which is charged on the value of the order.

Payment of these fees is the sole responsibility of the customer. 

Order Tracking

The standard shipping service we use is not a tracked service and we are not able to supply tracking information for your order.

We are able to offer alternative shipping using Royal Mail tracked and signed for service. You can select this option at the checkout.. Please note full end to end tracking depends on the tracking service from the regional postal service in the destination country.

Once your order has been sent you will be able to view your tracking code if available in the My Account section. Please allow up to 72 hours for your tracking code to be added to your order after despatch.


Our 30-day returns guarantee means that if for any reason you are unhappy with your purchase, you may return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item. We can only accept the return of opened items if they are faulty.

All Raspberry Pi add-on boards are checked on a Raspberry Pi during production and all inputs are checked to ensure the inputs and outputs are within the specified ratings.

We cannot accept returns for faults caused by over voltage being applied to inputs or boards by the purchaser.

When returning an item to us, please clearly state why you are returning your parcel and whether you require a refund or exchange. Please note that the parcel is your responsibility until it reaches so we recommend that you send it via registered or recorded post. 

The amount of time a refund takes to reach the customer completely depends on the different banks involved in the process, it would be between 3 - 5 working days for it to be completed.

Sales Tax

United Kingdom VAT at 20% is added to all orders for the UK destinations. VAT is not added to NON-UK destinations.

We are not responsible for any import taxes or VAT at the destination country for the orders. Import duty/tax is always paid by the person/company receiving the parcel/order.

Removed Delivery Destinations

We regret that we had to remove the following countries from our delivery destinations due to a very high failure rate of our parcels being delivered using the Royal Mail airmail service. This resulted in us refunding all of the missing orders and we cannot continue make such large losses sending parcels to destinations where a large percentage of the items are lost in the postal systems.

Brazil, China, Israel, Mexico, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Turkey and United Arab Emirates.

Also due to problems with courier delivered parcels to these destinations we are not able to use a third party courier service for these delivery destinations due to the extra costs involved.

Customers can purchase our products from one of our international resellers