Terms and Conditions
AB Electronics UK (a trading name of Apexweb Ltd)
Last updated: 14th June 2026 · Effective: 14th June 2026
1. Introduction
1.1 These terms and conditions govern the sale and purchase of products through our website.
1.2 You will be asked to give your express agreement to these terms and conditions before you place an order on our website.
1.3 Nothing in these terms and conditions affects or limits your statutory rights as a consumer. If you contract with us as a consumer:
(a) in the United Kingdom, your rights include those under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013; and
(b) in the European Union or the EEA, your rights include those under EU consumer law, in particular Directive 2011/83/EU on consumer rights as implemented in your country of residence.
1.4 Where these terms are more generous to you than the law requires, the more generous terms apply; where the law gives you more rights than these terms, the law applies.
2. Interpretation
2.1 In these terms and conditions:
(a) “we” means Apexweb Ltd trading as AB Electronics UK;
(b) “you” means our customer or prospective customer;
(c) “consumer” means an individual acting wholly or mainly outside that individual’s trade, business, craft or profession;
(d) “EU” and “EEA” mean, respectively, the member states of the European Union and the states of the European Economic Area; and
(e) “withdrawal function” means the online cancellation tool described in Section 10,
and “us”, “our” and “your” should be construed accordingly.
3. Order process
3.1 The advertising of products on our website constitutes an “invitation to treat” rather than a contractual offer.
3.2 No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out in this Section 3.
3.3 To enter into a contract through our website to purchase products from us, the following steps must be taken: you must add the products you wish to purchase to your shopping cart and then proceed to the checkout; if you are a new customer you must create an account and log in, and if you are an existing customer you must enter your login details; once logged in, you must select your preferred method of delivery and confirm your order and your consent to these terms; you will be transferred to our payment service provider to handle your payment; we will then send you an initial acknowledgement; and once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point the contract will come into force) or confirm by email that we are unable to meet your order.
3.4 Before you place your order you will be able to identify and correct input errors; if you notice an error after ordering, please contact us promptly using the details in Section 26.
3.5 We will provide the pre-contract information required by applicable consumer law, including the main characteristics of the products, the total price, delivery arrangements and your right to cancel, before you are bound by the contract.
4. Products
4.1 The types of products available on our website from time to time include electronic circuit boards, connectors and computer accessories.
4.2 We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product.
4.3 Our boards are supplied as development and evaluation products. Where you incorporate a product into your own end product, responsibility for the compliance and certification of that end product rests with you as its manufacturer.
5. Prices
5.1 The prices of our products are quoted on our website.
5.2 We may from time to time change the product prices quoted on our website, but this will not affect contracts that have previously come into force.
5.3 Unless otherwise stated, prices on our website are stated exclusive of VAT, which will be added where applicable.
5.4 It is possible that prices may be incorrectly quoted; we will verify prices as part of our sale procedures, so that a product’s correct price will be notified to you before the contract comes into force.
5.5 In addition to the price of the products, you may have to pay a delivery charge, which will be notified to you before the contract comes into force.
5.6 If you are a consumer, the total price payable, including taxes and any delivery charge, will be shown to you before you place your order.
6. Payments
6.1 You must, during the checkout process, pay the prices of the products you order.
6.2 Payments must be made by one of the permitted methods specified on our website.
6.3 If you fail to pay us any amount due under these terms and conditions, we may withhold the products ordered and/or, by written notice to you, cancel the contract for those products.
6.4 If you make an unjustified card or other charge-back, you will be liable to pay us, within 7 days following the date of our written request: (a) an amount equal to the charge-back; (b) all third-party expenses we incur in relation to it; (c) an administration fee of GBP 25.00 including VAT; and (d) our reasonable costs of recovering those amounts.
6.5 Nothing in this Section 6 applies to, or permits any charge in respect of, a legitimate exercise by you of your cancellation rights under Section 10 or your statutory rights, including a refund properly due to you.
7. Credit accounts
7.1 We do not offer credit accounts for any customers.
8. Deliveries
8.1 Our policies and procedures relating to the delivery of products are set out in this Section 8 and in our delivery policy.
8.2 We will arrange for the products you purchase to be delivered to the delivery address you specify during the checkout process.
8.3 We will use reasonable endeavours to deliver your products within the period set out in the order confirmation or, if none is set out, within 4 to 10 working days following the date of the order confirmation; however, we do not guarantee delivery by any particular date unless agreed in writing.
8.4 Unless there are exceptional circumstances, all products will be dispatched within 30 days following the later of receipt of payment and the date of the order confirmation.
8.5 If you are a consumer and we have not delivered the products within 30 days of the contract coming into force (or within any other period we have agreed with you), you may end the contract and obtain a refund of any sums paid, in accordance with your statutory rights.
8.6 We will not be liable for any VAT, customs or import charges levied in the destination country. You accept responsibility for any such charges when placing an order. EU customers will be charged VAT at their countries rate via IOSS payment schemes.
8.7 For some orders we use a tracked postal service (for example Royal Mail International Tracked and Signed). Where an order is sent by a signed-for or tracked service and a delivery is disputed, we may open an investigation with the carrier within 24 hours of being notified, and the carrier’s process can take up to 90 days; we will not unreasonably withhold any refund properly due to you under Section 10 or your statutory rights while such an investigation is ongoing.
9. Risk and ownership
9.1 The products you purchase from us will be at your risk from the time of delivery.
9.2 Ownership of a product will pass to you upon the later of (a) delivery of the product and (b) receipt by us, in cleared funds, of all amounts due in respect of the product (including delivery charges).
9.3 Until ownership has passed to you, you will possess the product as our fiduciary agent and bailee; this Section 9.3 does not apply where you contract with us as a consumer.
9.4 If you are a business customer, then until ownership has passed to you, you must store the product separately and ensure it is clearly identifiable as belonging to us.
10. Cancellation and the right to withdraw (consumers)
10.1 This Section 10 applies if and only if you contract with us as a consumer. It does not apply to business customers, including where products are bought as components for incorporation into other products.
10.2 You may cancel (withdraw from) your contract with us within 14 days, without giving any reason.
10.3 The 14-day period runs from the day after the day on which you, or a person you nominate, take physical possession of the goods. Where the goods are delivered in separate instalments, it runs from the day after you receive the last instalment. You may also cancel at any time between the conclusion of the contract and delivery.
10.4 To cancel, you may:
(a) use our withdrawal function, labelled “Withdraw from contract here”, in the My Account area under your order or, if you ordered without an account, via the link in your order confirmation email after verifying your order number and email address; or
(b) tell us in any other clear statement, by email to the address in Section 26 or in writing.
You may use the model cancellation form available on our website, but you are not required to. We will send you an acknowledgement of your cancellation on a durable medium (such as email), recording its content and the date and time we received it.
10.5 You may cancel in respect of some or all of the products in your order.
10.6 You will not have a right to cancel under this Section 10 in respect of goods made to your specification or clearly personalised, sealed audio, video or software products that you have unsealed, or other contracts excluded by applicable consumer law.
10.7 If you cancel, we will refund the price you paid for the products you return and, where you cancel the whole order, the standard delivery charge you paid to receive it. We will not refund (a) any supplementary cost arising because you chose a delivery method other than our standard option (for example a tracked or faster service); or (b) the delivery charge where you keep part of your order, as delivery was necessary for the products you keep.
10.8 We will make the refund within 14 days. Where the goods have been delivered to you, we may withhold the refund until we have received the goods back, or until you supply evidence that you have sent them back, whichever is earlier.
10.9 We will make the refund using the same means of payment you used, and you will not incur any fee as a result.
10.10 If you have received the goods, you must send them back without undue delay and in any event within 14 days of telling us you wish to cancel. You will bear the direct cost of returning the goods. The parcel is your responsibility until it reaches us, so we recommend a tracked or insured service.
10.11 You are liable for any reduction in the value of the goods resulting from handling them beyond what is necessary to establish their nature, characteristics and functioning.
10.12 Separately from this Section 10, we offer a voluntary returns guarantee that goes beyond your statutory rights. Its terms are set out in our returns policy and do not reduce or replace the rights in this Section 10.
11. Warranties and representations
11.1 You warrant to us that you are legally capable of entering into binding contracts, that you have authority to agree to these terms, and that the information you provide in connection with your order is true, accurate, complete and not misleading.
11.2 We warrant to you that:
(a) we have the right to sell the products you buy;
(b) the products are sold free from any undisclosed charge or encumbrance;
(c) the products will correspond to any description we publish;
(d) the products will be of satisfactory quality; and
(e) the products will be reasonably fit for any particular purpose you make known to us before the contract is formed and that we accept.
11.3 Subject to Section 13.1 and to your statutory rights as a consumer, these terms set out all of our warranties relating to the supply of products, and all other warranties and representations are excluded to the maximum extent permitted by applicable law.
12. Faulty products and your remedies
12.1 This Section 12 applies if you contract with us as a consumer. Your remedies for faulty or non-conforming products are in addition to your cancellation rights under Section 10 and are not affected by our voluntary returns guarantee.
12.2 We are under a legal duty to supply products that are of satisfactory quality, fit for purpose and as described.
12.3 If you are a consumer in the United Kingdom, under the Consumer Rights Act 2015:
(a) for up to 30 days after the goods become yours, you may reject faulty goods and obtain a full refund;
(b) after that period, you are entitled to ask us to repair or replace faulty goods within a reasonable time and without significant inconvenience; and
(c) if repair or replacement is unsuccessful, impossible or not provided within a reasonable time, you may claim a price reduction or reject the goods for a refund, which after the first six months may be reduced to reflect your use of the goods.
12.4 If you are a consumer in the EU or EEA, you benefit from a legal guarantee of conformity of at least two years from delivery, with rights to repair, replacement, a price reduction or termination of the contract, in accordance with the consumer law of your country of residence.
12.5 To make a claim, please contact us using the details in Section 26 and we will explain how to return the products. We will bear the reasonable cost of returning faulty products and, where applicable, the cost of delivering repaired or replacement products to you.
12.6 These remedies do not apply to damage occurring after delivery, including damage caused by over-voltage or by signals applied outside the rated limits of a board’s inputs or outputs by you, which is damage rather than a fault.
12.7 All boards are functionally tested during production, and inputs and outputs are checked to confirm they operate within their specified ratings.
13. Limitations and exclusions of liability
13.1 Nothing in these terms and conditions will: (a) limit or exclude liability for death or personal injury resulting from negligence; (b) limit or exclude liability for fraud or fraudulent misrepresentation; (c) limit any liability in any way not permitted under applicable law; or (d) exclude any liability that may not be excluded under applicable law. If you are a consumer, your statutory rights will not be excluded or limited by these terms except to the extent permitted by law.
13.2 The limitations and exclusions of liability in these terms are subject to Section 13.1 and govern all liabilities arising under or in connection with these terms, including liabilities in contract, in tort (including negligence) and for breach of statutory duty.
13.3 We will not be liable for any losses arising out of events beyond our reasonable control.
13.4 We will not be liable to you in respect of any business losses, including loss of profits, income, revenue, anticipated savings, business, contracts, commercial opportunities or goodwill.
13.5 We will not be liable in respect of any loss or corruption of data, database or software, save that this Section 13.5 does not apply if you contract with us as a consumer.
13.6 We will not be liable in respect of any special, indirect or consequential loss, save that this Section 13.6 does not apply if you contract with us as a consumer.
14. Cancellation by us
14.1 We may cancel any contract immediately, by written notice, if you fail to pay on time any amount due, or if you commit a material breach of the contract.
14.2 If you are a business customer, we may cancel a contract by written notice if you cease to trade, become insolvent or unable to pay your debts, have an administrator, receiver or similar person appointed, enter into an arrangement with creditors, or become subject to a process that could lead to your dissolution.
14.3 We may cancel a contract by written notice if we are prevented from fulfilling it by any event beyond our reasonable control, including unavailability of materials or components, power failure, industrial action affecting a third party, governmental regulation, fire, flood, disaster, riot, terrorist attack or war. In that event we will refund any sums you have paid for products not delivered.
15. Consequences of cancellation
15.1 If a contract is cancelled under Section 14:
(a) we will cease to have any obligation to deliver products undelivered at the date of cancellation;
(b) you will, where applicable, remain obliged to pay for products delivered before cancellation (without prejudice to any right we have to recover them); and
(c) the provisions of these terms which by their nature should survive termination, including Sections 1.3, 6.4, 9, 13, 16, 18, 19, 20, 21, 22, 23, 25 and 26, will continue in effect.
16. Scope
16.1 These terms and conditions do not constitute or contain any assignment or licence of intellectual property rights.
16.2 These terms do not govern the licensing of works (including software and literary works) comprised or stored in products.
16.3 These terms do not govern the provision of any services by us or any third party in relation to the products (other than delivery services).
17. Variation
17.1 We may revise these terms and conditions from time to time by publishing a new version on our website.
17.2 A revision will govern contracts made after the time of the revision, but will not affect contracts made before it.
18. Assignment
18.1 We may assign, transfer, sub-contract or otherwise deal with our rights and obligations under these terms, provided that, if you are a consumer, this does not reduce the guarantees benefiting you.
18.2 You may not, without our prior written consent, assign, transfer, sub-contract or otherwise deal with any of your rights or obligations under these terms.
19. No waivers
19.1 No breach of any provision of these terms will be waived except with the express written consent of the party not in breach.
19.2 No waiver of any breach will be construed as a further or continuing waiver of that or any other provision.
20. Severability
20.1 If any provision of these terms is determined to be unlawful or unenforceable, the other provisions will continue in effect.
20.2 If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed deleted and the rest of the provision will continue in effect.
21. Third-party rights
21.1 These terms are for our benefit and your benefit and are not intended to be enforceable by any third party.
21.2 The exercise of the parties’ rights under these terms is not subject to the consent of any third party.
22. Entire agreement
22.1 Subject to Section 13.1, these terms, together with our delivery policy and our returns policy, constitute the entire agreement between you and us in relation to the sale and purchase of our products and supersede all previous agreements between us in relation to that subject matter.
23. Governing law and jurisdiction
23.1 These terms and conditions are governed by and construed in accordance with English law.
23.2 Subject to Section 23.3, any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England.
23.3 If you are a consumer, nothing in this Section 23 affects the protection afforded to you by the mandatory provisions of the law of the country in which you are resident, and you may be entitled to bring proceedings in respect of these terms in the courts of that country.
24. Complaints and dispute resolution
24.1 If you have a complaint, please contact us using the details in Section 26. We will aim to acknowledge your complaint within 2 working days and to resolve it promptly.
24.2 If you are a consumer and we are unable to resolve your complaint, alternative dispute resolution may be available to you under the consumer law applicable in your country of residence. We will provide details on request.
25. Statutory and regulatory disclosures
25.1 We will not file a copy of these terms specifically in relation to each customer; if we update these terms, the version to which you originally agreed may no longer be available on our website. We recommend you save or print a copy for your records.
25.2 These terms are available in the English language only.
25.3 Our VAT number is GB 178 2413 96.
26. Our details
26.1 This website is owned and operated by Apexweb Ltd.
26.2 We are registered in England and Wales under registration number 08969553.
26.3 Our registered office and principal place of business is at Bridge House, Court Road, Swanage, Dorset BH19 1DX, United Kingdom.
26.4 You can contact us by writing to the address above, by using our website contact form, by email to sales@abelectronics.co.uk, or by telephone on +44 (0)1929 421070.